Scaling Success: Transforming Outreach into Qualified Leads
The Challenge
UrbanThread was generating strong traffic from Instagram and TikTok—both organic and paid. But there was a gap: conversions weren’t keeping up. Cart abandonment rates were high, email marketing was barely tapped, and the brand lacked a clear lifecycle marketing system to drive sustained growth.
Our Strategy
To unlock performance and turn interest into real leads, we implemented a multi-channel growth framework:
Lifecycle Email & SMS Funnels: Designed automated flows targeting cart abandoners, first-time visitors, and inactive customers to drive consistent engagement and recover lost sales.
Retargeting with Meta & TikTok: Launched precision ads to re-engage warm audiences and bring them back to convert.
UX Overhaul & CRO Enhancements: Cleaned up the checkout flow and redesigned product pages for trust, speed, and clarity—reducing drop-offs.
Micro-Influencer Activation: Partnered with niche influencers using performance-based briefs to create relatable, user-generated content (UGC) that builds trust and drives traffic.
The Results
5.1x ROAS within 60 days
+37% boost in subscriber opt-ins
+47% increase in average order value (AOV) from bundle offers
$390K in attributed revenue from the full-funnel setup
21% drop in CPA within just 6 weeks
+73% lift in email click-through rate